Frequently Asked Questions

No. Our microfinance loans are collateral-free. For group loans the mutual guarantee of your group members serves in place of security. We never ask you to pledge land, gold or property for a micro loan.

Once your KYC documents are complete and field verification is done, we aim to communicate a decision within 48 working hours. Disbursement usually follows within 2 to 3 working days of sanction.

Interest is charged on a reducing balance basis, which means you pay interest only on the principal still outstanding. The exact rate applicable to you is stated in your sanction letter and loan card before any amount is disbursed.

A one-time processing fee with applicable GST, plus the actual premium if you choose credit-linked insurance. Every charge is disclosed in writing in your sanction letter. There is no hidden fee, and we never ask for cash payments to an individual staff member.

Through weekly, fortnightly or monthly instalments collected at your group meeting, by UPI, or by NACH auto-debit from your bank account. Every payment is entered in your loan card and acknowledged with a receipt.

Yes. You may prepay or foreclose your loan at any time. Foreclosure charges, if any, are stated upfront in your sanction letter so there is no surprise at the end.

Speak to your field officer or call us immediately and we will try to work out a practical solution. Recovery is always conducted at your usual place of business or residence, during decent hours, and with courtesy. Coercion of any kind is strictly prohibited under our Fair Practices Code.

No. The company does not accept or solicit deposits from the public in any form. Please treat any such offer made in our name as fraudulent and report it to us at once.

Call +91 88960 90940 or write to anshikaaditi40@gmail.com. Every grievance is acknowledged and we endeavour to resolve it within 30 days. The full process is set out on our Fair Practices Code page.